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To a marketer, features are "hooks" to help them get customers interested in their product. The more features, the more ways the product can be sold and the greater the opportunity to get more people to love the product.
Just look at the iPhone. It had more features than the average smart phone and engineers love it. It was those features that made people fall in love with it (and stand in crazy long lines to get the first one....and then again to get the updated version....and then again...) A significant portion of the people standing in line to get the new iPhone were engineers. That is because marketers did an effective job of marketing it.
But wait! There's more! The Droid has plenty of features, but it lacks the "cool factor" of the iPhone. There is nothing logical about standing in line all night long to get a new phone. This brings up the importance of "emotions" in selling a product.
More on that in my next post.
James Snider is a Global Marketing professional, responsible for developing the 3.4 billion dollar 1394/FireWire market. James spent 16 years in marketing with 7 years working at "for profit" companies, 8 years as executive director of a non-profit and the past year as an independent global business development consultant. www.linkedin.com/in/jamessnider
Part of the problem for engineers who want to move into marketing is the old "Left Brained : Right Brained" dichotomy.
We are all a combination of left and right brained traits, but engineers tend to be more left brained. They are more detail oriented and logical. They reason through things in a step-by-step fashion. They see problems as a series of dots to be connected sequentially with a line between each dot. If they were a fisherman, they would bait one hook, drop one line in the water and catch one fish. They tend to play it safe and follow the rules. They are practical.
Marketers tend to be more right brained. They are big picture and intuitive. They gather random information together and weave it into a solution. If they were a fisherman, they would cast a net into the water and catch all sorts of fish. They tend to take chances and bend the rules. They are creative.
By now, you are probably thinking, "But we are talking about technical products. Engineers need to be able to talk to engineers. If the customer is left brained, shouldn't the salesman be left brained?" It is true that the technology marketer must have a good technical aptitude, but I assert that "marketing is marketing." A good marketer will know how to sell the product to the customer, whomever the customer may be.
A few examples will clarify this.
James Snider is a Global Marketing professional, responsible for developing the 3.4 billion dollar 1394/FireWire market. James spent 16 years in marketing with 7 years working at "for profit" companies, 8 years as executive director of a non-profit and the past year as an independent global business development consultant. www.linkedin.com/in/jamessnider